Why do I need to engage with a program? How do the programs work?
Many businesses either need to begin accepting online payments or need to switch or expand current payment providers. Lack of resources and tight timelines are why companies of all sizes turn to our programs for help.
Once you pick a program, a representative is assigned to your account. Your dedicated rep works with your internal resources to manage all steps associated with getting up and running with your new payment provider.
I don't understand the pricing. How do I pay for services?
Starting the month of commercial launch, you will be billed the cost of your program on a monthly basis for the first 12 months of processing with the new payment provider.
For example, if a Domestic Payments Program client processes $150,000 (USD) in one calendar month, sideb will invoice the client $150 for that month's billing.
How do you calculate the amount to invoice me each month?
We pull your monthly processing statement each month for the first 12 months following commercial launch and use the gross sales figure to calculate your monthly invoice amount.
Does the program price include the payment processing fees?
No, your payment processing fees will be billed by the payment processor separately.
What if I just want the provider list and don't need you to do the setup?
That's simple - only the initiation fee will be charged and you can DIY to your hearts content.
Do I have control over which payment providers are implemented?
Yep - you have complete control over the payment providers you apply with. We also support Immediate Setup - for those clients that prefer flat rate processing fees and want to start processing right away. Your sideb representative can walk you through your options.